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Results for "Account"(5 entries )

  • How can I delete my account and eliminate my tree?
  • How can I change my user email / password?
  • I can´t access my tree, I´ve forgotten my password.
  • I have changed my email but when I try to login the following message appears: "email or password is incorrect". I also cannot recover my password.
  • I have changed my email by when I try to login the following message appears: "the email or password is incorrect". I also cannot recover my password.

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Frequently Asked Questions

  • How much does Genoom cost?
  • I am receiving an error message that says: "Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out."
  • How do I start my tree?
  • How can I delete my account and eliminate my tree?
  • How can I remove a person or data card from the tree?

More Questions

  • Can I cancel my Pro account?
  • How do I rename a group?
  • How do I add a person that already exists in the tree with another relationship?
  • How do I export a GEDCOM file?
  • How can I only view or search for family members that I have added to the tree?
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