Genoom - your family network!
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(5 entries )
How can I delete my account and eliminate my tree?
How can I change my user email / password?
I can´t access my tree, I´ve forgotten my password.
I have changed my email but when I try to login the following message appears: "email or password is incorrect". I also cannot recover my password.
I have changed my email by when I try to login the following message appears: "the email or password is incorrect". I also cannot recover my password.
Help by topics
List of people
Pictures and albums
Security and privacy
Frequently Asked Questions
Can I search all the people in my tree with the same last name as me?
How can I add people? How can I build my tree?
How much does Genoom cost?
I am receiving an error message that says: "Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out."
How can I only view or search for my ancestors?
Who are the people included in "my tree"?
What size photos can I save?
Who are the people that are "Registered as users" in my network?
Why does adding a video take such a long time?