Genoom - your family network!
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Enter keywords of your question
Example: "add family", "delete person", …
Can I search all the people in my tree with the same last name as me?
Yes, of course. You just need to use the search bar and type your last name and click Go!
Help by topics
List of people
Pictures and albums
Security and privacy
Frequently Asked Questions
How can I create groups?
How can I delete my account and eliminate my tree?
How can I remove a person or data card from the tree?
I am receiving an error message that says: "Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out."
Why should I create photo albums?
I can´t access my tree, I´ve forgotten my password.
How can I change the zoom level of the map?
I have changed my email but when I try to login the following message appears: "email or password is incorrect". I also cannot recover my password.
If my account expires without renewal, what happens to my photos, videos and documents?