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I have created members in my family tree and I cannot see them on the map. What happened?

If you have specified a location or postal code, don´t forget to click the link "Check on map!". You can also drag the button on the map to position it more correctly.

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Frequently Asked Questions

  • How can I delete my account and eliminate my tree?
  • How can I invite someone to Genoom?
  • How much does Genoom cost?
  • How can I only view or search for my ancestors?
  • How can I create groups?

More Questions

  • How many photos can I store in Genoom?
  • When I access Genoom.com why do I directly land on my page without introducing my password?
  • How do I export a GEDCOM file?
  • I cannot enter or see my tree when I accept an invitation.
  • How can you add various partners and the corresponding information for someone?
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