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Volver al inicio Example: "add family", "delete person", …

Why does adding a document take such a long time?

The upload speed of a document or other file depends on your internet connection.
Depending on your connection, it can take 1 to 5 minutes for each MB of a file.

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Frequently Asked Questions

  • How can I add people? How can I build my tree?
  • How do I start my tree?
  • I am receiving an error message that says: "Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out."
  • How can I create groups?
  • Can I search all the people in my tree with the same last name as me?

More Questions

  • What does "close branch" or "open branch" mean?
  • Why don´t I immediately see the video I added?
  • I can´t access my tree, I´ve forgotten my password.
  • What is the magnifying glass next to the search box in the top right-hand corner for?
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