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Volver al inicio Example: "add family", "delete person", …

Why don´t I immediately see the video I added?

Once you have added your video, it becomes converted to the Genoom default format (.flv 448 x 336) and this process can take a few minutes.
Once converted, you will not have any problems viewing the videos.

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Frequently Asked Questions

  • How do I start my tree?
  • How can I invite someone to Genoom?
  • How can I create groups?
  • How can I only view or search for my ancestors?
  • I am receiving an error message that says: "Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out."

More Questions

  • How come sometimes I don´t see the option of "Add relatives"?
  • Who are considered to be in my "direct family"?
  • What does "Re-invite" mean? What happens if I click this link?
  • How do I edit or retouch a photo?
  • How can I save my tree?
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