Genoom - your family network!
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Frequently Asked Questions
How can I remove a person or data card from the tree?
I am receiving an error message that says: "Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out."
How do I start my tree?
How can I add people? How can I build my tree?
How can I only view or search for my ancestors?
I cannot enter or see my tree when I accept an invitation.
I have changed my email by when I try to login the following message appears: "the email or password is incorrect". I also cannot recover my password.
Who are the people included in "my tree"?
Why don´t I immediately see the video I added?
Help by topics
List of people
Pictures and albums
Security and privacy